Operations Department Dashboard
Station Wellness Status
Good (Score 70-100)
Moderate Risk (40-69)
High Risk (0-39)
High-Stress Call Points
Mental Health Resources
🌍 Demographics from Esri Living Atlas
📊 Live Statistics Today
62
Avg Score
780
Total Calls
1
High Risk
2
Good Status

Station Wellness Summary

⚠️
Elevated Risk Detected
Station 3 crews responding to east district show 23% higher stress scores following pediatric trauma calls. Consider scheduling CISM debrief and reviewing crew rotation patterns.
Station 3 - East District
High Risk
Wellness Score
32
↓ 18 pts (7d)
Calls (7d)
147
↑ 23%
High-Stress Calls
18
↑ 38%
Response Area Risk
High
Poverty: 31%
Key Factors: Response area includes neighborhoods with 31% poverty rate and elevated overdose calls (+45% vs. city avg). Crew exposed to 3 pediatric deaths in past 14 days.

Recommended Actions: Schedule immediate CISM intervention, rotate crew to lower-stress district for next shift, provide targeted resources for pediatric trauma support.
Station 7 - Downtown
Moderate Risk
Wellness Score
54
↓ 8 pts (7d)
Calls (7d)
203
↑ 12%
High-Stress Calls
12
→ Stable
Response Area Risk
Med
High density
Key Factors: High call volume due to downtown density. Frequent lift assists and intoxication calls. Sleep disruption reported in 65% of check-ins.

Recommended Actions: Monitor trending, consider wellness check-in with shift commander, ensure adequate rest periods between calls.
Station 5 - Suburban West
Good
Wellness Score
78
↑ 3 pts (7d)
Calls (7d)
89
↓ 5%
High-Stress Calls
4
↓ 20%
Response Area Risk
Low
Affluent area
Key Factors: Lower call volume, affluent response area with good healthcare access. Crew reports high morale and peer support engagement.

Status: Maintain current support levels. Consider this crew for mentoring opportunities with higher-stress stations.

Predictive Analytics

62
Dept. Avg Score
↓ 8% this week
847
Total Calls (7d)
↑ 15% vs avg
67
High-Stress Calls
↑ 28% this week
3
Stations at Risk
Needs attention
Wellness Score Trends by Station (30 Days)
📊 Line chart showing wellness score trends over time
Lines for each station showing trajectory
Station 3 shows declining trend, Station 5 stable/improving
Call Type Distribution vs. Wellness Impact
📊 Stacked bar chart showing call types and their correlation
Pediatric trauma, cardiac arrest, and fatal MVAs show highest impact
Routine medical and lift assists show minimal impact
📍
Geographic Pattern Identified
Crews responding to census tracts with >25% poverty rate show 34% higher stress scores. East district has 4 such tracts in primary response area. Consider community outreach programs to reduce call volume drivers.
Risk Forecast (Next 7 Days)
📈 Predictive model visualization
Based on: Historical patterns, current wellness scores, weather forecast, scheduled events
Station 3: High risk continues, Station 7: Moderate risk, Station 5: Low risk

Intervention Effectiveness

Recent CISM Intervention - Station 3
Deployed 5 days ago after mass casualty incident
Pre-Score
28
Post-Score (3d)
41
Change
+13
✓ Intervention showing positive effect. Continue monitoring.

Nearby Mental Health Resources

📍 Showing resources within 10 miles of Station 3
Resources can be filtered by insurance, availability, and specialization
  • 📞
    988 Suicide & Crisis Lifeline
    24/7 Crisis Hotline
    Available Now
    Immediate, 24/7 support for people in distress. Trained counselors provide compassionate listening and connection to local resources. First responder-specific support available.
  • 🏥
    First Responder Wellness Center
    Specialized Therapy
    2.3 miles
    Therapists specialized in first responder trauma. Accepts most insurance including IAFF EAP. Evening and weekend appointments available. Peer-recommended by 87% of users.
  • 👥
    IAFF Peer Support - Local 1234
    Peer Support Network
    In Department
    Confidential peer support from fellow firefighters. Available via text, phone, or in-person. 12 trained peer supporters on call 24/7. Specialization in pediatric trauma support.
  • 🧘
    Headspace
    Meditation App
    Mobile App
    Guided meditation and stress management. First responder-specific content including sleep support for shift workers. Free access through department wellness program.
  • 💬
    Crisis Text Line
    Text Support
    Text: HOME to 741741
    24/7 crisis intervention via text message. Ideal for those who prefer text over phone. Trained crisis counselors respond within 5 minutes on average.
  • 🏠
    Mercy Hospital Mental Health
    Outpatient Clinic
    4.7 miles
    Walk-in crisis services available weekdays 8am-8pm. Psychiatrists, therapists, and social workers on staff. Accepts all major insurance and offers sliding scale fees.

Resource Utilization Data

Most Recommended vs. Most Used Resources
📊 Horizontal bar chart comparing recommendation rates to actual usage
Peer Support: High rec, high use (strong match)
EAP: High rec, low use (gap - needs investigation)
Apps: Low rec, high use (opportunity to recommend more)

Map Layers & Data Overlays

Wellness Data
Station Wellness Scores
Call Data
High-Stress Call Points
Station Response Areas
Demographics (Esri Living Atlas)
CDC Social Vulnerability Index
Poverty Rate by Census Tract
Median Household Income
Population Density
Healthcare & Environment
Healthcare Facilities (Hospitals)
Real-Time Weather Conditions
Resources
Mental Health Facilities
Temporal Analysis (30-Day History)
Viewing: Today
How it works: Watch wellness scores change over time. Stations update to show historical data with call volumes and stress levels from the past 30 days.
💡
Enhanced Layer Analysis
NEW: Social Vulnerability Index (SVI) shows areas with highest social risk factors. Healthcare facility layer reveals potential "care deserts" where crews face longer response times to medical support. Real-time weather conditions help predict call volume surges during extreme weather events.

Areas with SVI >0.75 (dark red) show 2.8x higher call volumes and 1.7x more high-stress incidents. Healthcare deserts correlate with 34% longer EMS transport times.